Case Study: Chai Point achieves 98% food safety compliance with Wooqer

Chai Point achieves 98% food safety compliance with Wooqer

Chai Point, India's largest chai retail chain, faced the challenge of maintaining strict quality, food safety, and hygiene standards across its 180+ outlets while scaling rapidly. Manual checks were inconsistent and difficult to track, leading to a lack of centralized visibility into compliance. To overcome this, Chai Point partnered with vendor Wooqer to implement its digital operations platform.

Using Wooqer's HACCP checklists, temperature monitoring, and photo-based verification, Chai Point standardized its quality checks and automated compliance tracking. The solution delivered significant results, including a 98% food safety compliance score and an 80% reduction in quality-related incidents. Wooqer also enabled 50% faster audits, providing the visibility and control needed to ensure a consistent customer experience across all outlets.

Chai Point