Case Study: The Better Home Company achieves subscription-based home cover and automated direct-debits with WooCommerce

The Better Home Company - Customer Case Study

The Better Home Company, a London-based home services provider, launched comprehensive Home Emergency Cover plans to protect customers from boiler breakdowns, burst pipes, blocked drains, faulty electrics, leaking roofs, broken locks and pests. They already had a WordPress site for services but it couldn’t sell products or manage recurring payments, so they needed an e-commerce and subscription solution that fit the existing build.

Developer Spaced Digital integrated WooCommerce into the site and implemented WooCommerce Subscriptions with GoCardless to collect direct-debit payments, offering monthly or annual billing. The result: a seamless online sales channel with automated recurring payments—customers can buy cover easily and payments renew year after year with minimal manual effort, supporting the company’s fast-response, high-coverage service promise.

The Better Home Company