Case Study: Sports Basement achieves flexible, cost-effective on-demand staffing with Wonolo

Sports Basement - Customer Case Study

Sports Basement, a six-location sporting goods retailer in the San Francisco Bay Area, struggled with hiring quickly in a white-hot job market and with unpredictable spikes in deliveries and customer traffic. Since 2015 they have leveraged Wonolo’s on-demand staffing platform to fill roles like shipping/receiving, sales floor projects, rental help and warehouse work across their stores.

Wonolo provided a flexible, cost-effective labor pool with a 92% average fill rate and over 500 jobs completed, allowing Sports Basement to scale staff up or down with as little as 2–3 hours’ notice. The result: measurable time and cost savings, more reliable coverage during busy periods, and even hiring a consistent Wonoloer for new rental-laundry operations—demonstrating Wonolo’s direct impact on operational agility and expenses.

Sports Basement

Aaron Schweifler

Director of Operations