Case Study: Extended Stay America scales staffing and cuts costs with Wonolo

Extended Stay America Turned to Wonolo During Booking Spikes When Other Recruiting Tactics Fell Short

Extended Stay America turned to Wonolo as bookings surged in 2021 and the company struggled to find enough workers to keep up with demand. The hotel chain tried multiple recruiting tactics, including higher hourly pay and radio ads, but still faced staffing shortages and pressure on general managers.

Wonolo provided a quick, easy-to-use staffing solution that helped Extended Stay America post jobs, track statuses, and report hours across more than 100 locations. With Wonolo, ESA cut staffing costs by half, reduced administrative time, scaled staffing by 4x, and improved worker quality and visibility.

Extended Stay America

Rocedar Sellars

HR Director