Case Study: Standard Heating and Air Conditioning achieves dramatic hiring improvements and reduced turnover with Wonderlic

Standard Heating and Air Conditioning - Customer Case Study

Standard Heating & Air Conditioning, a Minneapolis-based HVAC leader since 1930 with more than 350,000 customers, needed a reliable, objective way to evaluate applicants’ skills and customer-service attitude because interviews alone weren’t enough and applicant volume was increasing.

For over 15 years they’ve used Wonderlic’s WPT and WPI-BQ to screen every candidate, measuring cognitive ability and behavioral fit. The tests produced a dramatic improvement in hiring, helped confirm candidate fit, supported rapid growth, and contributed to one of the industry’s lowest turnover rates (only 3 of 66 employees left last year).

Standard Heating and Air Conditioning

Todd Ferrara

Vice President