Case Study: Express Employment Professionals achieves 17% turnover reduction with Wonderlic's 8-Minute WPT-Q

Express Employment Professionals - Customer Case Study

Express Employment Professionals is a global staffing network of more than 600 locally owned offices that helps people find jobs and businesses find talent and HR services. Although the firm used over 400 skill tests to prescreen applicants, it lacked a quick measure of cognitive ability and aptitude needed to improve placement quality and reduce client turnover.

To address this, a Dallas-based Express office led by Cindi Gilmore added the Wonderlic Personnel Test – Quicktest (WPT‑Q), an 8-minute cognitive screen, into its prescreening process. Over six months they reported a 17% drop in client turnover, higher-caliber placements, and savings in time and training costs as clients were able to convert candidates to payroll more efficiently.

Express Employment Professionals

Cindi Gilmore

Owner