Case Study: Always Best Care of Greater Cleveland reduces unstaffed hours from 130 to under 20 per week with Wonderlic

Always Best Care of Greater Cleveland - Customer Case Study

Always Best Care of Greater Cleveland (ABCGC) is a senior care provider offering non-medical and skilled home health services in the Cleveland area. With 58 staff to manage, co-owner Christi Bechtold struggled to fill a high-pressure Staffing Coordinator role—promoting internal aides repeatedly failed due to lack of organizational, technical and stress-handling abilities—so she sought an objective way to assess aptitude, personality and skills.

ABCGC implemented Wonderlic pre-hire assessments (WPT-Q, WPT-R and PCI) within 24 hours, tested the top three candidates, and hired a candidate who had ranked lowest in interviews. The new coordinator paid for the Wonderlic costs in week one, reduced unstaffed hours from 130 to under 20 per week within a month, and is projected to add over $130,000 in annual revenue—leading Christi to say Wonderlic prevented another hiring mistake.

Always Best Care of Greater Cleveland

Christi Bechtold

Co-Owner