Case Study: Sentara RMH Medical Center improves compliance and staff accountability with Wolters Kluwer ELM Solutions' Simplifi 797

Sentara RMH Medical Center finds success with Simplifi 797

Sentara RMH Medical Center, a 238-bed hospital in Harrisonburg, Virginia, needed a better way to manage the complex compliance demands of USP Chapter <797> across its pharmacy operations. After joining the Sentara family, the team wanted to move beyond manual processes, standardize compounding practices, and improve staff competency and accountability without relying on a single expert to oversee compliance.

Wolters Kluwer ELM Solutions helped Sentara RMH implement Simplifi 797® and the CriticalPoint™ training program to automate task tracking, documentation, labeling, and compliance workflows. The solution reduced manual workload, improved standardization and oversight, and supported ongoing education with 40 hours of ACPE-approved training. As a result, Sentara RMH moved compounding activity to a digital format, improved operational efficiency, and strengthened patient safety and regulatory readiness.

Sentara RMH Medical Center

Jamin Engel

Lead Staff Pharmacist Sterile Products Coordinator