Case Study: Ferrero achieves faster, more flexible remote audits with Wolters Kluwer TeamMate+

Ferrero - Customer Case Study

Ferrero, the global confectionery company behind brands like Nutella, Ferrero Rocher, and Kinder, needed a more flexible and efficient way to manage internal audits as the COVID-19 pandemic forced teams to work remotely. The company was already planning to move from TeamMate AM to Wolters Kluwer ELM Solutions’ TeamMate+ Audit, but the crisis made the need for faster reporting, secure document sharing, and cloud-based consistency even more urgent.

Wolters Kluwer ELM Solutions implemented TeamMate+ Audit to give Ferrero a smoother user experience, stronger reporting, and end-to-end audit workflow support. The new system was rolled out in just five weeks and was immediately tested under remote-working conditions, helping Ferrero maintain its audit plan without interruption. The case study reports increased user engagement, easier navigation, and improved efficiency, with auditors able to use the same platform for documenting work and reporting progress on issues.

Ferrero

Francesca Labricciosa

Audit Supervisor