Case Study: Urban Fitness Oakland achieves 99% retention with Wodify

Urban Fitness Oakland achieves 99% retention with Wodify

Urban Fitness Oakland, a gym focused on long-term member commitment, faced operational challenges with its previous software provider, PushPress. The platform's lack of native integration led to inaccurate member lists, disconnects between contracts and memberships, and glitches that negatively impacted both staff and the member experience. Owner Noah Kinner sought a truly all-in-one solution from Wodify to create a more seamless and reliable foundation for his business.

By switching to Wodify, Urban Fitness Oakland gained a seamlessly integrated platform. Wodify solved the core issues by natively tying membership status to active contracts for accurate lists, connecting management and communication tools in one system, and enabling lead segmentation. This reliable technical foundation supported the gym's strong community philosophy, which was proven when they achieved a 99% member retention rate throughout the COVID-19 shutdown, a direct result of their long-term strategy and the operational stability provided by Wodify.

Urban Fitness Oakland