Case Study: Tube Specialties Inc. achieves paperless operations and higher efficiency with WM Synergy

Tube Specialties Inc - Customer Case Study

Tube Specialties Inc., a 58‑employee tube fabricator in Tempe, Ariz. that supplies Honeywell and aerospace customers, faced slow, paper‑based production and quality documentation processes and needed an easy‑to‑use system for workers with limited computer experience. WM Synergy was engaged to deliver a manufacturing software solution—deploying VISUAL ERP with VISUAL Quality modules—to provide electronic document management, MRP, bar‑coded timekeeping, and traceability to meet AS9100 requirements.

WM Synergy implemented the VISUAL system (plus bar‑code readers, a new server and PCs) over about six months, running old and new systems in parallel and training staff internally. The solution automated RFQs, order entry, scheduling, quality inspection, and lot traceability, delivering a 10% productivity boost, a 15% drop in administrative costs, about $5,000/year saved in paper, faster traceability (e.g., locating 1,000 suspect parts in 30 minutes), and helped Tube Specialties earn NADCAP accreditation and Honeywell partner status.

Tube Specialties Inc

Otto Flori

Operations Manager