Case Study: SI Howard Glass Company achieves 40% revenue growth and consistent profitability with WM Synergy

SI Howard Glass Company - Customer Case Study

SI Howard Glass Company, a 25-employee industrial glass fabricator in Worcester, MA, struggled with fragmented systems—QuickBooks plus spreadsheets—leaving them without shop-floor visibility, accurate MRP or reliable quoting. After a thorough search they selected Infor VISUAL as their ERP, implemented with the help of vendor WM Synergy.

WM Synergy deployed Infor VISUAL, automated shop-floor time tracking, introduced MRP/JIT purchasing and ran Kaizen/lean events to streamline processes. The results included a 40% increase in top-line revenue, ISO 9001:2015 certification and ITAR registration, markedly more accurate quoting and consistent profitability, improved cash flow through reduced slow-moving inventory, and better on-time delivery and quality.

SI Howard Glass Company

Elizabeth Keefe

Director of Operations