Case Study: Phillips Precision Medicraft achieves real-time production visibility and scalable growth with WM Synergy

Phillips Precision Medicraft - Customer Case Study

Phillips Precision Medicraft, a medical-device contract manufacturer, was struggling with manual scheduling, limited real-time visibility into production, and the need to professionalize operations ahead of founder retirement and an ISO 13485-2003 certification effort. To solve this, they engaged WM Synergy to implement Infor VISUAL ERP (including VISUAL Quality) as their core production and quality-management system.

WM Synergy deployed Infor VISUAL ERP to provide the Manufacturing Window for near-real-time production status and VQ to organize quality processes. The solution now schedules and tracks about 2,000 jobs and 20,000 operations daily, enabled Phillips to achieve ISO 13485-2003 certification, delivered 24/7 remote job-status access, improved floor-level decision making, and—according to company leadership—was instrumental in keeping the business on track.

Phillips Precision Medicraft

John Phillips

Vice President of Operations