Case Study: International Equipment Solutions achieves a 40% YOY increase in quotes and faster, more accurate quoting with WM Synergy

Pengo gains a competitive advantage with Infor CPQ

International Equipment Solutions, a global manufacturer serving construction, agriculture, landscaping, infrastructure and energy markets with about 2,800 employees and 18 facilities, needed to increase sales and sales-to-order conversion, boost quote volume and accuracy, capture more cross-sell/up-sell opportunities, and free engineering time tied up in custom quoting. To address these challenges they engaged WM Synergy to deploy a configure-price-quote solution based on Infor Configure Price Quote (CPQ) Suite.

WM Synergy implemented Infor CPQ across the Pengo and EMCOR divisions, unifying siloed systems, integrating with CAD, and giving internal and external teams web-based quoting capability that reduced quote cycles from days or weeks to minutes. The deployment delivered measurable results: a 40% year-over-year increase in quotes processed, recovery of 600+ engineering hours, an increase in daily tool configuration capacity (from 3 to 5), improved quote accuracy and order conversion, and scale without adding headcount—helping Pengo differentiate itself with the industry’s first online quoting and ordering experience.

International Equipment Solutions

Eric Mathias

Director of Engineering and CPQ Project Sponsor