Case Study: QA Technology achieves cradle-to-grave traceability and integrated quality assurance with WM Synergy and VISUAL ERP

New Hampshire Manufacturer Chooses VISUAL ERP, Spearheading Business Process Improvements and Quality Assurance

QA Technology, a New Hampshire manufacturer of test probes and hyperboloid contacts, faced increasing manufacturing complexity and a legacy ERP that lacked cradle-to-grave lot traceability, multi-route costing, advanced scheduling, integrated quality assurance and world-class CRM. After an 18-month evaluation of Sage X3, Global Shop, Syspro and Epicor, QA Technology chose VISUAL ERP and selected WM Synergy as their implementation partner to address these gaps.

WM Synergy implemented VISUAL ERP to provide integrated MRP, QA management, lot traceability and CRM, consolidating data silos into a single repository and enabling cradle-to-grave traceability with one click instead of multiple work orders. The solution streamlined quality processes, improved scheduling and costing capabilities, and set QA Technology up for an easier ISO 9001 re‑certification, with staff already reporting a positive outlook on the improvements.

QA Technology

Tony Bruzzese

IT Manager