Case Study: Napoleon Products achieves streamlined, error‑free procurement and 8–9 weeks/year buyer time savings with WM Synergy (SourceDay)

Napoleon Products Benefits from Automating Procurement Processes with SourceDay

Napoleon Products, North America’s largest privately‑owned maker of fireplaces, grills and HVAC products, was struggling with a manual, error‑prone PO process—buyers sent PDF orders that vendors printed, marked up and scanned back, creating delays, mistakes and extra work. Napoleon engaged WM Synergy, which recommended and helped implement SourceDay to automate PO communications and integrate with their Infor VISUAL ERP.

With SourceDay deployed by WM Synergy, Napoleon’s nine buyers gained 1–2 hours per day (about 8–9 weeks per buyer per year), achieved ROI in under eight months, and reduced average PO lateness from 19 to 8 days while cutting late POs from certain vendors by 17%; over half of suppliers now use the portal. The solution improved vendor collaboration, traceability and planning, enabling buyers to focus on higher‑value, proactive tasks and boosting overall supply‑chain reliability.

Napoleon Products

Louise Mayer

ERP Improvement Manager