Case Study: Ultimate Wireforms achieves 20% inventory improvement, 30–40% faster order entry and sub‑minute traceability with WM Synergy

Leading global manufacturer of orthodontic products employs VISUAL to gain control and visibility over operations

Ultimate Wireforms, a 70-employee global manufacturer of orthodontic products, faced limited visibility and heavy manual processes across operations—tracking hundreds of open work orders, slow order entry, and time-consuming traceability required for medical-device compliance. To address this, they adopted Infor VISUAL (with the Bar Code Transaction/BTS module) with implementation and local support from WM Synergy.

WM Synergy helped deploy Infor VISUAL and BTS to centralize inventory, production and order information, eliminating manual lookups and reducing errors. The solution delivered about a 20% improvement in inventory efficiency, 30–40% faster order entry, cut finished-goods-to-raw-materials trace time from roughly 30 minutes to under 60 seconds, and enabled customer-response times measured in seconds—while providing scalable workflow control and strong ongoing support from WM Synergy.

Ultimate Wireforms

Doreen Goulet

Director Of Customer Service