Case Study: L-3 Telemetry-East achieves rapid traceability and reduced recall costs with WM Synergy's VISUAL ERP

L-3 Telemetry-East - Customer Case Study

L-3 Telemetry-East, a division of L-3 Communications that builds complex airborne telemetry systems, faced a critical traceability challenge: an antiquated, paper‑based system that took weeks and hundreds of labor hours to trace components and respond to government alerts. To meet stringent aerospace quality and lot‑tracking requirements and avoid costly, wide‑scope recalls, L-3 turned to WM Synergy and the VISUAL ERP solution to modernize its supply‑chain and traceability processes.

WM Synergy implemented VISUAL ERP with robust lot tracking, unique trace IDs and manufacturing lot data codes tied to consumption records, enabling tree‑style backward/forward traceability and easy quarantining of suspect parts. As a result (per L-3), the company can now respond to alerts in minutes instead of weeks, save hundreds of hours in manual work, reduce the scope and cost of recalls to a fraction of prior expense, and maintain higher safety, quality and customer goodwill.

L-3 Telemetry-East

Dan Goldberg

Senior Supply Chain Manager