Case Study: Knox Machine Company achieves streamlined scheduling and increased on-time delivery with WM Synergy

Knox Machine Runs Smoother with Synergy Resources and Infor VISUAL

Knox Machine Company, a Maine-based manufacturer of precision machined parts and assemblies, faced growth limits from a 1980s homegrown system that lacked automated scheduling and relied on a labor‑intensive magnet board. WM Synergy introduced the Infor VISUAL ERP platform (with SmartViews shop‑floor displays) to replace manual scheduling and modernize operations.

WM Synergy completed the Infor VISUAL and SmartViews rollout in a six‑month implementation (finished June 2015), delivering a single integrated ERP that automated scheduling, freed up overhead, reduced multiple daily scheduling meetings, and gave shop staff real‑time, personalized job queues. As a result, Knox Machine maximized resource utilization and increased on‑time delivery of jobs across the shop.

Knox Machine Company

Jon Maxcy

Vice President