Case Study: Innovant achieves measurable business improvements with WM Synergy's Operational Business Assessment

Innovant realizes measureable business improvements after engaging in an Operational Business Assessment

Innovant, a world-class office furniture company, was facing typical manufacturing and operational challenges and needed clear visibility into its strengths, weaknesses and improvement priorities. To address this, Innovant engaged WM Synergy’s Strategic Business Services Group to perform an Operational Business Assessment.

WM Synergy delivered a phased program: the assessment produced prioritized findings and recommendations, then WM Synergy helped implement shop-floor and warehouse Kaizen/Lean activities and redeploy and integrate ERP, Design/Rendering, CRM and CAD systems. The work freed up floor and warehouse space, improved productivity, embedded sustainable Lean thinking among employees, and enabled Innovant to monitor KPIs, measure progress and report detailed costs — producing measurable business improvements and a foundation for ongoing gains.

Innovant

Garrett Pluck

Chief Executive Officer