Case Study: Hamilton Associates achieves 45% space reduction and 81% lead-time cut with WM Synergy

Hamilton Associates - Customer Case Study

Hamilton Associates, the corporate and administrative backbone for three related manufacturing companies, needed to grow and improve business performance without expanding facilities. They engaged WM Synergy for a focused 2-day strategy and business process analysis and then a hands-on Lean implementation to identify fracture points and streamline operations.

WM Synergy delivered on-site, roll-up-your-sleeves Lean coaching and process redesign that let Hamilton Associates grow within the same footprint: space used fell from 1,724 sq ft to 942 sq ft (45% reduction), service lead-time dropped from 10.5 days to 2 days (81% reduction), and cycle time fell from 143.5 minutes to 78 minutes (45% reduction), producing measurable productivity and cultural improvements.

Hamilton Associates

Douglas Hamilton

Chief Executive Officer