Case Study: FLIR achieves real-time visibility and 20x reporting efficiency with WM Synergy

FLIR sees clearly with VISUAL BI

FLIR, following its acquisition of ICX Technologies, faced complex, multi–business‑unit reporting needs: sixteen autonomous units relied on error‑prone spreadsheets that made timely, accurate operational and executive decisions difficult. To replace manual processes and extend their VISUAL ERP investment, they engaged WM Synergy to deploy the VISUAL BI Reporting Suite as their BI and dashboard solution.

WM Synergy implemented the VISUAL BI Reporting Suite with direct VISUAL database integration, real‑time drill‑down, easy report creation, and cross‑database report copying—requiring minimal IT support. The solution delivered measurable impact: a 20× improvement in account research efficiency, tens of thousands of dollars saved in consultant/IT costs, an estimated 100–200 consulting hours avoided, faster operational decision‑making, and support for due diligence during the FLIR acquisition.

FLIR

Peter Mertens

Manager of Biodefense Operations