Case Study: Contour Glass (Industrial Glass Manufacturer) achieves 78% profit increase and 100% sales growth with WM Synergy

Contour Glass transforms business processes and increases revenue with Infor VISUAL

Contour Glass, a specialty glass tempering manufacturer, was operating largely on paper with just two computers and slow, manual production planning and month-end accounting. After a 2011 acquisition exposed a need for greater transparency and more efficient processes, Contour Glass engaged WM Synergy to implement an ERP solution — using Infor VISUAL — to modernize operations and enable real-time visibility.

WM Synergy implemented Infor VISUAL and CRM to automate production, deliver daily/hourly reports, and give managers real-time data to identify inefficiencies and quality issues earlier. As a result, Contour Glass doubled sales over four years, increased profitability by 78%, cut raw materials inventory by 75% and finished goods inventory by 50%, and improved customer satisfaction and win rates — outcomes driven by WM Synergy’s deployment.

Contour Glass

Chip Game

Chief Financial Officer