Case Study: Domalys improves device management and caregiver support with WizyEMM

Configure, automate and remotely manage caregiver devices in nursing homes

Domalys equips nursing homes with connected lamps and devices that help reduce falls and alert caregiver teams when problems occur in residents’ rooms. The company needed a way to configure each device during manufacturing with customer-specific data, then remotely update and support devices after deployment, and it chose WizyEMM’s device management platform to handle those requirements.

With WizyEMM, Domalys centralized configuration, updates, and remote support in a single secure interface suited to healthcare needs. The solution made manufacturing and distribution more efficient, automated update deployment, and gave Domalys better visibility into devices in the field, improving responsiveness to customer support requests and increasing customer satisfaction.

Domalys

Camille Goujeau

Support Iot