Case Study: Mulberry transforms internal communication with Wizdom Intranet

Mulberry - Customer Case Study

Mulberry, the UK luxury bags and accessories brand, needed a company-wide intranet for its 1,400 employees across London, Somerset, retail stores, and global locations. To improve communication, collaboration, and knowledge-sharing while preserving its friendly culture, Mulberry worked with Wizdom Intranet and its partner Content Formula to implement a new intranet and collaboration solution.

Wizdom Intranet delivered a SharePoint intranet-in-a-box with decentralized publishing, integrated Microsoft Teams, and structured areas for news, policies, procedures, and store information. The new intranet revolutionized internal communication, created a single source of truth, and helped teams work more effectively; it also reduced email reliance and improved engagement across the business, though no specific numeric metrics were provided.

Mulberry