Case Study: The Howard Elliott Collection cuts order entry time from 4 hours to 15 minutes with WizCommerce

The Howard Elliott Collection cuts order entry from 4 hours to 15 minutes with WizCommerce

The Howard Elliott Collection, a home accents wholesaler, faced a significant challenge as its customer service team was spending three to four hours per day on the tedious and error-prone manual entry of orders received via email and fax. To solve this, the company turned to vendor WizCommerce and implemented its AI Order & Quote Automation Assistant, Ella.

WizCommerce's Ella AI assistant automated the order processing workflow by extracting line items, validating customer and pricing data, and surfacing orders for a quick review. This solution slashed the order entry process from hours down to just 15 minutes per order, saving the team four hours per day and completely eliminating the order entry errors that were previously common.

The Howard Elliott Collection