Case Study: Accent Decor achieves a 30% lift in average order value with WizCommerce

Accent Decor boosts average order value by 30% with WizCommerce

Accent Decor, a wholesale distributor of home decor and floral products, faced significant challenges with a slow, disconnected order-writing app that failed to integrate with its NetSuite ERP. This resulted in orders taking 40 minutes to write and requiring manual data entry, particularly for complex freight programs, which consumed an entire team member's time during trade shows. Support from their previous vendor was slow, leaving the team stranded during critical selling periods.

By implementing WizCommerce's WizOrder platform, which featured a native NetSuite integration and automated freight calculations, Accent Decor streamlined its entire workflow. The solution led to a 90% faster order writing process, cutting it from 40 minutes to just 5 minutes, and eliminated the need for manual freight entry. WizCommerce's built-in badge scanning also reduced duplicate customer records. These improvements contributed to a 30% lift in average order value and over $14.6 million in orders written through the app in a year.

Accent Decor