Case Study: Global Airline achieves AI security and compliance with WitnessAI

A Global Airline Adopts WitnessAI to Ensure AI Security and Compliance

A global airline company sought to ensure the safe and compliant use of AI by its employees and for its customer-facing applications. The challenge was to protect sensitive customer and proprietary data, comply with international regulations, and safeguard its brand while empowering its workforce with AI tools. To address this, they adopted the WitnessAI Secure AI Enablement Platform from the vendor WitnessAI.

WitnessAI implemented a solution that provided governance and security for both internal AI use and external chatbots. For employees, this meant routing prompts to appropriate models, preventing data leaks, and generating compliance reports. For customer apps, it blocked prompt injection attacks and jailbreaks. The measurable results included an estimated annual saving of $300,000 by avoiding processing costs for malicious prompts, alongside enhanced data protection and brand security.