Case Study: Guildford Borough Council protects MyGuildford portal users with WithSecure Cloud Protection for Salesforce

Keeping tens of thousands of users of the MyGuildford portal safe on Salesforce Experience and Service Clouds

Guildford Borough Council, a local government authority in the UK, needed to secure its MyGuildford public portal, which was built on Salesforce Experience Cloud and allowed file uploads. Their challenge was to mitigate the risk of malicious files being uploaded into their Salesforce environment. They turned to the vendor WithSecure to address this security requirement.

The solution implemented was WithSecure Cloud Protection for Salesforce. This product was selected as it met the Council's specific needs and was found on the Salesforce AppExchange. By deploying this solution, Guildford Borough Council successfully protected the portal used by its 55,000 registered users, securing the file upload feature and ensuring the safety of their Salesforce Service Cloud platform.

Guildford Borough Council