Case Study: Yahoo Japan Corporation defends against malware and phishing with WithSecure Cloud Protection for Salesforce

Internet giant defends against malware and phishing attacks with WithSecure™ Cloud Protection for Salesforce

Yahoo Japan Corporation, a major internet services provider, faced significant cybersecurity risks within its Salesforce Service Cloud environment, which handled thousands of customer support inquiries daily. The platform lacked built-in security to scan files and links, creating exposure to malware and phishing attacks. To address this challenge without installing on-premise hardware or client software, they turned to WithSecure and implemented its Cloud Protection for Salesforce (CPSF) solution.

WithSecure's cloud-centric solution was deployed via API integration in minutes, requiring no network changes. It automatically scans all files and URLs uploaded to Salesforce in real-time, eliminating performance lag and preventing operator errors. The implementation allowed Yahoo Japan's hundreds of operators to safely open attachments for the first time, significantly improving their service capabilities. WithSecure's solution provided peace of mind by establishing a strong security foundation, enabling the company to allocate its resources more efficiently to other tasks.

Yahoo Japan Corporation

Atsushi Tokuyama

Cloud Operations Leader