Case Study: JLL cuts permitting time by 50% with Pulley

JLL Design Moves with Clarity and Confidence, Spending 50% Less Time on Permitting

JLL Design, a firm specializing in architecture and retail programs, faced a fragmented and time-consuming permitting process. Managing dozens of expediters manually led to a lack of transparency and unreliable timelines, which threatened client trust. To solve this, they partnered with Pulley to use its centralized permitting platform and expert permit expediting service.

Pulley provided a single source of truth for all project documents and status updates, drastically improving visibility. The solution, which combined Pulley's software with the proactive expertise of its Permit Pros, reduced the time JLL Design spent on permitting-related admin work by 50%. Their projects now achieve approval in an average of 8 weeks, half the industry average, with almost half of their projects approved with no comments from jurisdictions.

JLL

Amy Sjursen

Vice President