Case Study: Lifetime Hearing Services halves weekly workload with Double

A Doctor Delegates to a Remote Assistant to Reduce Weekly Hours By 50%

Dr. Lesley Kirby, owner of Lifetime Hearing Services, Inc., faced a significant challenge when her long-term practice administrator resigned. This left her with an overwhelming administrative workload that hindered her ability to focus on patient care, and her attempt to hire an in-house replacement was unsuccessful. She turned to the vendor Double to find a solution through their remote assistant service.

Double provided Dr. Kirby with a remote assistant who managed daily operations, communication, and billing. This delegation allowed Dr. Kirby to dramatically reduce her weekly hours from 80 to 40, effectively halving her workload. The solution from Double granted her peace of mind, enabling her to focus entirely on her patients and the growth of her practice.

Lifetime Hearing Services, Inc.

Lesley Kirby

Lifetime Hearing Services, Inc.