Case Study: Philips achieves connected coffee machine innovation with Witekio

Philips launches four connected coffee machine models in under 2 years with Witekio

Philips needed a software partner to develop advanced UI and connectivity for its new range of Saeco connected coffee machines. The challenge was to bring the Xelsis models to market in under two years with a seamless, luxury user experience that included over-the-air updates and personalization. Witekio was selected as the vendor to provide IoT connectivity, GUI development, and a platforming solution.

Witekio implemented a custom software solution, creating a common code base for four different machine models to optimize maintenance. Their work included developing unforeseen security features for manufacturing and a UI simulator for marketing. The result was the successful launch of Philips' first "living product" machine, capable of meaningful over-the-air updates, and the establishment of an ongoing digital customer experience improvement program with Witekio.

Philips