Case Study: Tour Pacific enhances occupant experience with Witco

Tour Pacific - Customer Case Study

Tour Pacific, the owner and manager of the Pacific Tower in France, faced the challenge of promoting its extensive range of building amenities and improving communication in its multi-tenant smart building. They sought a digital solution to enhance the occupant experience and modernize day-to-day management. To solve this, they turned to vendor Witco for its all-in-one application platform.

Witco implemented a dedicated web and mobile application, branded for the tower, which provided centralized access to services like incident reporting, space reservations, and integrated partner offerings from companies like Sodexo. The solution was supported by Witco's on-site team for launch and ongoing customer success management. The result was a highly adopted platform that became the main communication tool, leading to considerable gains in tenant autonomy, management responsiveness, and overall satisfaction for the 3,000 occupants.

Tour Pacific

Rania Chraibi

Associate