Case Study: Navia Logistics achieves higher productivity and reduced staff stress with WiseTech Global's CargoWise One (PAVE)

Navia Logistics - Customer Case Study

Navia Logistics, a Melbourne-based logistics provider that grew from a two-person operation to four warehouses across three cities, was facing rising staff stress and long hours as manual, paper-based processes could not keep up with increasing demand. Employees were frequently overwhelmed, tasks were hard to cover when someone was away, and the business risked losing people or hiring new staff into the same pressured environment.

Navia implemented CargoWise One’s Productivity Acceleration & Visualization Engine (PAVE) at the behest of CIO Brendan Borg, automating registrations, document delivery, invoicing and other repetitive tasks. The change boosted productivity, freed staff to handle higher-value work, made workloads and priorities transparent, balanced assignments to avoid overload, and delivered faster, more efficient operations with happier floor staff.

Navia Logistics

Brendan Borg

Chief Information Officer