Case Study: Mid-America Overseas achieves streamlined, integrated logistics and productivity gains with WiseTech Global (CargoWise)

Mid-America Overseas - Customer Case Study

Mid-America Overseas (MAO) is a full‑service global transportation and logistics specialist founded in 1976 with 37 offices worldwide and more than 400 employees. Facing multiple aging, fragmented systems and a clear data silo between operations and IT, MAO needed a single integrated platform to unite accounting, import/export, air and ocean workflows while overcoming natural resistance to change among long‑tenured staff.

MAO selected CargoWise and paired the new platform with a collaborative management approach and a phased training program: master trainers and subject‑matter experts were trained and then coached their teams on site. The result was smoother cross‑departmental communication, streamlined processes, stronger customer data integration and improved productivity—demonstrating that technology plus focused investment in people drove the company’s gains.

Mid-America Overseas

Michael Mierwinski

Chief Financial Officer, MidAmerica Overseas