Case Study: Merzario achieves global expansion and real-time shipment visibility with WiseTech Global's CargoWise One

Merzario - Customer Case Study

Merzario is a family‑minded Dutch logistics firm founded in 1833 that has grown from a small local operator into a global forwarder with more than 100 staff across 16 locations. As the business expanded, customers’ expectations for real‑time information and seamless end‑to‑end service created a challenge: Merzario needed a single, user‑friendly system to unite freight, customs, warehousing and project cargo across offices and time zones.

Merzario implemented CargoWise One to provide an integrated, customizable platform that links shipments from Qingdao to Rotterdam, adds track‑and‑trace for customers, and gives managers the tools to scale operations. The result has been smoother cross‑office collaboration, faster customer access to shipment data, improved service offerings and continued international expansion with plans to add online booking.

Merzario

Nico de Ruiter

Owner