Case Study: John F. Kilroy achieves seamless cloud operations and integrated Customs & accounting with WiseTech Global's CargoWise One

John F. Kilroy - Customer Case Study

John F. Kilroy Co., Inc. is a family-run U.S. customs broker and freight forwarder founded in 1932 that operates globally from a customer-focused, hands-on management culture. Faced with U.S. Customs’ new ACE requirements and an incumbent vendor unwilling to upgrade—plus a need for resilient, cloud-hosted operations after experiences like Hurricane Sandy—the company needed a modern, integrated system to maintain compliance and continuity.

After evaluating five options, Kilroy implemented CargoWise One from WiseTech Global. The cloud platform delivered integrated accounting, automated notifications, straight-through document handling, a customer web portal and easy ad hoc reporting, enabling secure remote access, faster service and richer reporting for clients—supporting continuity, growth and improved operational efficiency.

John F. Kilroy

Michael Pipitone

John F. Kilroy