Case Study: Future Forwarding achieves faster transaction processing and scalable growth with WiseTech Global (CargoWise)

Future Forwarding - Customer Case Study

Future Forwarding is a US-based transportation, warehousing and logistics company that grew rapidly from a small team by focusing on personal service and strategic partnerships. That growth exposed a major pain point: the business was running seven different software applications cobbled together, which slowed transaction processing, made reporting and data exchange difficult, and constrained further expansion.

In 2011 Future Forwarding implemented ediEnterprise (CargoWise) across its US and UK offices, replacing the patchwork of systems with a single integrated platform. The change cut processing times, increased transactions handled per employee, improved reporting and data transparency, simplified troubleshooting, and enabled the company to continue growing and hiring while maintaining high customer service standards.

Future Forwarding

Colin Smith

President, Future Forwarding