Case Study: Air & Surface Logistics achieves scalable, integrated global operations with WiseTech Global’s CargoWise One

Air & Surface Logistics - Customer Case Study

Air & Surface Logistics is a U.S. freight‑forwarding company founded in 1984 that runs a global network across 150 countries with just eight full‑time employees. Known for combining personalized, family‑run service with multinational reach, the company found its legacy IT system had become an impediment to growth—lacking accounting integration, causing billing risks, and limiting its ability to scale while maintaining fast, personal customer service.

Air & Surface implemented the cloud‑based CargoWise One platform to unify shipping, sales and accounting. The integrated system added automated checks and balances to eliminate missed charges, sped up response times across teams, and made it easy to tap agents worldwide—allowing the company to operate with the efficiency of a large organization while preserving its small‑company service and positioning it for growth.

Air & Surface Logistics

Paige Cotcamp

President