Case Study: Jamba Juice achieves franchise-wide engagement and scalable training with Wisetail

Why a Rapidly Growing, Award-winning International Franchise Chose Wisetail to Support Growth

Jamba Juice, the California‑born smoothie chain with more than 800 franchised locations and roughly 12,000 team members, needed a learning platform that could scale with rapid franchise growth and improve communication across corporate and franchise stores. Their previous LMS was inflexible, hard to update, and offered poor reporting, making it difficult to measure engagement or support localized training needs across a complex, field‑based organization.

Jamba Juice selected Wisetail for its strong restaurant industry focus, social communication features, mobile responsiveness, localized reporting and overall value. The rollout delivered immediate wins: better engagement tracking, faster and higher‑quality training (reducing onboarding time), user‑generated best practices shared across stores, franchise‑level administration, and expanded rollout to non‑traditional and international locations — all contributing to stronger communication and a more consistent guest experience.

Jamba Juice

Zoe Maduros

Director of Org Effectiveness & Learning