Wisetail
49 Case Studies
Case Study: ThinkFoodGroup achieves a branded, intuitive LMS and higher employee engagement with Wisetail
A Wisetail Case Study
ThinkFoodGroup - Customer Case Study
ThinkFoodGroup, the restaurant group led by chef José Andrés with 15 high-end concepts, needed a new approach to training after its existing LMS felt clunky, brand‑inconsistent and underused. Training manager Christine Gnadt wanted a system that reflected the group’s hospitality-driven culture, was intuitive for staff, and could support both group‑level branding and concept‑specific needs.
They chose Wisetail, a platform that supports broad ThinkFoodGroup branding plus dedicated sections for each concept, and encourages staff to share stories and videos to reinforce service standards. Implementation is underway, and Gnadt expects the intuitive, community-focused design to drive immediate engagement and deepen the group’s hospitality culture.
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ThinkFoodGroup
Christine Gnadt
Service Ambassador, Training Manager