Case Study: Nekter Juice Bar achieves a two-thirds reduction in employee turnover with Wisetail

Nekter Juice Bar - Customer Case Study

Nekter Juice Bar, a rapidly expanding franchise, faced costly seasonal employee turnover and inconsistent training as it grew beyond its original 15 stores. With paper-based processes and variable trainer quality limiting reach and engagement, Director of Training Jeff Barney identified a need to standardize learning to boost retention and ROI and selected Wisetail as a partner.

Nekter launched the Nekter Nation LMS to centralize content, track completions, and add weekly district-level accountability, plus multimedia training for product rollouts and new-store openings. The result: annualized turnover fell by more than 40%, store performance and customer reviews improved, openings became more efficient (nearly a day saved), internal promotions increased, and leadership backed further training investments.

Nekter Juice Bar

Jeff Barney

Director of Training and Development