Case Study: Chopt Creative Salad achieves measurable, consistent on-the-job skills with Wisetail's LMS Observation Checklists

Chopt Creative Salad - Customer Case Study

Chopt Creative Salad Company — a fast-paced NYC salad chain built around an assembly-line “chopping” station and the mezzaluna knife — needed a way to scale consistent, measurable training as it grew. With many hires unfamiliar with the mezzaluna and speed, friendliness, and efficiency all critical to the guest experience, Chopt struggled to connect online learning to reliable real-world performance across locations.

Wisetail added Observation Checklists to its LMS so trainers can observe, time, grade and log hands-on skills into each employee’s profile, making results accessible to managers. The checklists closed the loop on blended learning: they create documented, day-to-day measures of speed and service, track improvement over time, and help identify high performers and those needing extra coaching.

Chopt Creative Salad

Georgette Vlangos

Director of Training