Case Study: bartaco achieves contactless dine-in and off-premise growth with Wisely

Bartaco serves 210K+ contactless dine-in guests in under five months with Wisely

bartaco, a lifestyle brand focused on the dine-in experience, faced a challenge when the COVID-19 pandemic caused its off-premise sales to jump from 5-7% to 30-35% of total sales. The customer needed to leverage its existing partnership with Wisely to pivot its immersive experience for online, on-premise, and at-home channels.

Using Wisely's remote waitlist and marketing automation, bartaco created a virtual host stand for contactless dine-in and targeted "lifestyle at home" campaigns. The solution served over 210,000 contactless dine-in guests in under five months, reduced labor costs by 5%, and increased new guest records in the Wisely CRM by 66%.

Bartaco