Case Study: Second Harvest Food Bank cuts fuel costs 20% with Wise Systems

Second Harvest Food Bank cuts fuel costs 20% with Wise Systems

Second Harvest Food Bank faced significant operational inefficiencies, managing complex food deliveries and pickups using manual spreadsheets and guesswork. Their challenges included a lack of real-time visibility, missed pickups, and dispatchers managing drivers by phone. This inefficiency was costly, as every dollar wasted meant fewer meals for those in need. To address this, they implemented the autonomous dispatch and routing solution from Wise Systems.

By deploying Wise Systems, the food bank gained real-time visibility into every route and driver, allowing dispatchers to redistribute stops proactively. The results were substantial: a 20% reduction in miles traveled and fuel consumption, deliveries arriving an average of two hours earlier, and a 60-70% drop in complaint calls. Most notably, the solution reclaimed 40 hours of staff time per week that was previously spent on manual data processing. Wise Systems provided a partnership that ensured the new system's success, directly amplifying the food bank's mission-driven impact.

Second Harvest Food Bank