Case Study: National Lutheran Communities & Services achieves seamless payroll continuity with Wise Consulting

National Lutheran Communities & Services - Customer Case Study

National Lutheran Communities & Services, a not-for-profit senior services organization, faced a significant challenge when a sudden payroll staffing transition threatened to disrupt its employee services. They turned to their previous partner, Wise Consulting, for urgent assistance with their HCM system to ensure payroll operations continued seamlessly.

Wise Consulting immediately provided an expert consultant who was already familiar with the system, allowing for a smooth transition with no interruption to employee services. Furthermore, Wise provided crucial training for both a new payroll employee and the Vice President of Finance, enabling her to confidently manage and correct issues within the system's general ledger. The vendor's support ensured operational continuity and built the customer's internal expertise.

National Lutheran Communities & Services

Donna Casner

Vice President of Finance