Case Study: Keolis North America achieves faster UKG Pro implementation and better employee self-service with Wise Consulting

Keolis North America - Customer Case Study

Keolis North America, a major public transit operator, sought a partner to implement its vision for higher employee engagement through a new self-service and payroll portal. They selected Wise Consulting to deploy the UKG Pro solution, requiring expert guidance on both the technology and the optimal business processes to use it effectively.

Wise Consulting successfully implemented UKG Pro across multiple locations, at one point onboarding a new site in just 17 days. The Wise team provided comprehensive support, including manning the help desk for new employees and conducting vital knowledge transfer. The results were highly positive, with all deadlines met and data issues resolved quickly. Keolis has since engaged Wise for further optimization, and the customer credited the vendor's team for their amazing delivery and would absolutely refer them to other companies.

Keolis North America

Carolyn Clougherty Flannery

HR Transformation Operational Leader