Case Study: Just Eat enhances order reliability and customer satisfaction with Wireless Logic IoT connectivity

Just Eat scales to 20mb per device with Wireless Logic

Just Eat, a leading food order and delivery brand, faced a challenge with their online ordering platform's reliability due to an over-reliance on fixed lines, which at times resulted in missed orders and customer delays. They needed a guaranteed, reliable IoT connectivity solution for their restaurant partners and turned to vendor Wireless Logic for their connectivity services.

Wireless Logic implemented a solution using their data SIMs and SIMPro management platform to provide connectivity for Just Eat's Orderpad tablets. This provided a reliable backup system, improved two-way communication with restaurants, and gave Just Eat complete visibility of global data usage. The results included tens of thousands of global subscriptions and a data usage increase from 3MB to 20MB per device monthly, which enhanced order reliability and played a key role in improving overall customer satisfaction.

Just Eat