Case Study: ERT achieves lower costs and better connectivity with Wireless Logic SIMPro

ERT improves clinical trial connectivity and saves costs with Wireless Logic

ERT, a global data and technology company specializing in clinical trials, faced significant challenges with its wireless connectivity for electronic Patient Reported Outcomes (ePRO) solutions. Their rapidly growing user base made it logistically difficult to monitor SIM cards, leading to uncontrolled costs, billing issues, and an inability to quickly respond to network problems that undermined their service. Wireless Logic provided ERT with its SIMPro platform to address these connectivity issues.

Using SIMPro, Wireless Logic gave ERT a bespoke solution for full control and transparent oversight of its entire SIM estate. This provided real-time reporting to identify unusual activity and enabled a transition to network-agnostic connectivity. The results resolved the previous service issues, leading to more efficient and reliable processes, reduced costs from fraudulent data usage, and enhanced data security through a private APN. Wireless Logic's solution ultimately improved patient feedback and gave ERT a competitively advantageous service.

ERT